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AMAZONAS
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Detail of the Claim / Complaint, as indicated by the client:
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Client order:
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(1)
Claim:
Disagreement related to products and / or services.
(2)
Complain:
Disagreement not related to products and / or services; or, discomfort or dissatisfaction with the attention to the public.
I declare that I am the owner of the service and I accept the content of this form by stating under an Affidavit the veracity of the facts described.
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The formulation of the claim does not preclude resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with Indecopi.
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The provider must respond to the claim within a period of no more than fifteen (15) calendar days, being able to extend the period up to fifteen days.
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By signing this document, the client authorizes to be contacted after the claim has been dealt with in order to evaluate the quality and satisfaction with the claims service process.
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